Job Description:

LHH Recruitment has an exciting opportunity to hire a brand new position, a Client Support Specialist, for our client's team based in Beaverton, OR. This role involves a blend of inbound and outbound calls to assist customers and to help drive sales. The ideal candidate will have excellent communication skills with an upbeat personality, a passion for helping others, and the ability to thrive in a fast-paced environment. This is a great opportunity to be able to shape a position and make it succeed within the organization, since you will be the first in the role!

Key Responsibilities:

• Handle inbound and outbound calls and emails to provide exceptional customer support and drive sales.
• Assist customers with inquiries, issues, and product information.
• Maintain accurate records of customer interactions and transactions utilizing CRM and Microsoft Suite.
• Collaborate with team members to ensure customer satisfaction and achieve sales targets.
• Stay up-to-date with product knowledge and company policies.
• May provide a small amount of technical support for certain products.
• Assist in implementing and tracking KPI metrics.

Qualifications:

• 1+ years of experience in a customer support or sales position, ideally in a B2B setting.
• Strong communication and interpersonal skills, including an upbeat and outgoing personality.
• Ability to multitask and manage time effectively.
• Proficiency in using computer systems and software.
• High school diploma or equivalent; additional education or certifications are a plus.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance