Client Support Specialist
Customer Service & Support/Customer Service
LHH
$21.63 - $26.44 per Hour
Beaverton, OregonPermanent
Customer Service
Customer Service & Support
Introduction:
LHH Recruitment Solutions is excited to partner with a growing company to hire a Client Support Specialist. This is a brand-new role created due to company expansion. As the Client Support Specialist, you will support both internal and outbound customer service efforts, working closely with the sales and APM teams to ensure seamless operations. If you're driven, energetic, and enjoy building customer relationships, we want to hear from you!
Location: Beaverton, OR (Onsite for the first 90 days of training, hybrid remote option after 90 days with 1 remote day per week)
Duration: Direct Hire
Dress Code: Business casual
Team: You’ll primarily support the sales team and APM team.
Hours/Schedule:
- Monday to Friday, 8:00 AM - 5:00 PM (flexible hours may be available)
Compensation:
- $21.63 - $26.44 per hour
- Potential for an annual bonus (usually 2-4% of salary)
- Possible future bonus structure as the role develops (not guaranteed)
Responsibilities:
- Provide both internal and outbound customer service via phone and email.
- Support "Goods not for resale" operations, including managing calls and issues related to Walmart call boxes and Costco radios.
- Provide minor technical support for Walmart boxes and radios.
- Assist with KPI development as this is a new role – you'll help shape key performance metrics.
- Collaborate with internal teams, primarily the sales and APM teams, to deliver excellent service.
- Use MS Suite and basic Excel for documentation and tracking.
- Potential future use of Microsoft Dynamics depending on the need.
Qualifications:
- 1-2 years of customer service experience.
- Experience in a related industry is helpful but not required – we’re looking for a great personality!
- Must be comfortable communicating via phone and email in a professional, friendly manner.
- Strong organizational skills and the ability to multitask.
- A can-do attitude, eager to learn and take initiative.
Soft Skills:
- Bubbly and outgoing personality with a passion for customer service.
- Drive and hunger to do well and contribute to the team's success.
- Excellent communication skills and a customer-focused mindset.
Perks & Culture:
- Join a growing, dynamic team where your input will help shape processes and customer service standards.
- Work in a collaborative environment with a supportive team.
- The company values culture add, embracing diversity and individuality.
Benefits:
- Competitive salary with potential for bonus opportunities.
- Additional benefits may be provided upon request.
Pay Details: $21.63 to $26.44 per hour
Search managed by: Jake Anderson
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Ref US_EN_27_814410_3077717
Client Support Specialist
Customer Service & Support/Customer Service
LHH
$21.63 - $26.44 per Hour
Beaverton, OregonPermanent
Customer Service
Customer Service & Support
Introduction:
LHH Recruitment Solutions is excited to partner with a growing company to hire a Client Support Specialist. This is a brand-new role created due to company expansion. As the Client Support Specialist, you will support both internal and outbound customer service efforts, working closely with the sales and APM teams to ensure seamless operations. If you're driven, energetic, and enjoy building customer relationships, we want to hear from you!
Location: Beaverton, OR (Onsite for the first 90 days of training, hybrid remote option after 90 days with 1 remote day per week)
Duration: Direct Hire
Dress Code: Business casual
Team: You’ll primarily support the sales team and APM team.
Hours/Schedule:
- Monday to Friday, 8:00 AM - 5:00 PM (flexible hours may be available)
Compensation:
- $21.63 - $26.44 per hour
- Potential for an annual bonus (usually 2-4% of salary)
- Possible future bonus structure as the role develops (not guaranteed)
Responsibilities:
- Provide both internal and outbound customer service via phone and email.
- Support "Goods not for resale" operations, including managing calls and issues related to Walmart call boxes and Costco radios.
- Provide minor technical support for Walmart boxes and radios.
- Assist with KPI development as this is a new role – you'll help shape key performance metrics.
- Collaborate with internal teams, primarily the sales and APM teams, to deliver excellent service.
- Use MS Suite and basic Excel for documentation and tracking.
- Potential future use of Microsoft Dynamics depending on the need.
Qualifications:
- 1-2 years of customer service experience.
- Experience in a related industry is helpful but not required – we’re looking for a great personality!
- Must be comfortable communicating via phone and email in a professional, friendly manner.
- Strong organizational skills and the ability to multitask.
- A can-do attitude, eager to learn and take initiative.
Soft Skills:
- Bubbly and outgoing personality with a passion for customer service.
- Drive and hunger to do well and contribute to the team's success.
- Excellent communication skills and a customer-focused mindset.
Perks & Culture:
- Join a growing, dynamic team where your input will help shape processes and customer service standards.
- Work in a collaborative environment with a supportive team.
- The company values culture add, embracing diversity and individuality.
Benefits:
- Competitive salary with potential for bonus opportunities.
- Additional benefits may be provided upon request.
Pay Details: $21.63 to $26.44 per hour
Search managed by: Jake Anderson
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Ref US_EN_27_814410_3077717
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