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Family Services Professional

Customer Service & Support/Communication - Internal

LHH

$55,000.00 - $70,000.00 per Year

Bedford Hills, New York

Permanent

Communication - Internal

Customer Service & Support

Statement of the Job

Oversees all aspects of the program, working closely with mothers, personnel, and staff. The nursery has a maximum capacity of up to 26 babies not exceeding 18 months of age.

Duties and Responsibilities

  • Oversee all logistical and practical needs of the Nursery unit, including ordering, distribution, and management of supplies, diapers, and food. This includes filling out requisition orders, keeping track of weekly inventory, and filling out Purchase Order requests.

  • Update the Nursery Roster weekly, orient new mothers, manage day-to-day issues with the mothers on the unit, collaborate with unit officers, and prepare caregiver assignments as needed.

  • Make outside trips to purchase Nursery supplies as needed and order supplies online weekly.

  • Liaise with medical staff, including the contracted pediatrician, in all matters related to the health of the Nursery infants.

  • Work in collaboration with the Nursery Counselor to coordinate all admissions, discharges, and manage any issues that occur.

  • Schedule and administer seasonal events, including 1st birthday celebrations for the infants, and prepare special event packets for birthday parties and yearly holiday celebrations.

  • Work in collaboration with the Parenting Education Supervisor to plan and execute special enrichment and education programs for Nursery mothers, including Pre-Natal and Nursery Parenting classes.

  • Work with the Lactation Consultant to ensure nursing mothers are properly supported and report all mother/baby-related issues to the lactation consultant in a timely manner.

  • Participate in staff meetings.

Specifications for Education

  • BA or BS in Education, Psychology, Sociology, Administration.

Specifications for Experience and Training

  • Strong organizational skills.

  • Comfortable working in an institutional type setting.



Pay Details: $55,000.00 to $70,000.00 per year

Search managed by: Allyson Crouch

Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_812366_3069090

Family Services Professional

Customer Service & Support/Communication - Internal

LHH

$55,000.00 - $70,000.00 per Year

Bedford Hills, New York

Permanent

Communication - Internal

Customer Service & Support

Statement of the Job

Oversees all aspects of the program, working closely with mothers, personnel, and staff. The nursery has a maximum capacity of up to 26 babies not exceeding 18 months of age.

Duties and Responsibilities

  • Oversee all logistical and practical needs of the Nursery unit, including ordering, distribution, and management of supplies, diapers, and food. This includes filling out requisition orders, keeping track of weekly inventory, and filling out Purchase Order requests.

  • Update the Nursery Roster weekly, orient new mothers, manage day-to-day issues with the mothers on the unit, collaborate with unit officers, and prepare caregiver assignments as needed.

  • Make outside trips to purchase Nursery supplies as needed and order supplies online weekly.

  • Liaise with medical staff, including the contracted pediatrician, in all matters related to the health of the Nursery infants.

  • Work in collaboration with the Nursery Counselor to coordinate all admissions, discharges, and manage any issues that occur.

  • Schedule and administer seasonal events, including 1st birthday celebrations for the infants, and prepare special event packets for birthday parties and yearly holiday celebrations.

  • Work in collaboration with the Parenting Education Supervisor to plan and execute special enrichment and education programs for Nursery mothers, including Pre-Natal and Nursery Parenting classes.

  • Work with the Lactation Consultant to ensure nursing mothers are properly supported and report all mother/baby-related issues to the lactation consultant in a timely manner.

  • Participate in staff meetings.

Specifications for Education

  • BA or BS in Education, Psychology, Sociology, Administration.

Specifications for Experience and Training

  • Strong organizational skills.

  • Comfortable working in an institutional type setting.



Pay Details: $55,000.00 to $70,000.00 per year

Search managed by: Allyson Crouch

Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_812366_3069090
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