Job Title: Bilingual Customer Service Representative
Location: Onsite in Benicia, CA
Pay: $22 per hour

Schedule: Monday to Friday, 7:30 AM - 4:30 PM

Essential Job Duties:

• Bilingual (Spanish/English): Fluent in both speaking and writing.

• Process customer orders, tracking information, and ensure timely communication in customer-specific formats.

• Handle inbound calls, assisting customers with vehicle-specific product inquiries (year, make, model, type).

• Address general customer service inquiries, delivering prompt and effective solutions.

• Conduct outbound sales calls to current and prospective clients.

• Review customer accounts for new sales opportunities.

• Accounts Receivable (AR): Prepare daily Excel spreadsheets for check deposits and credit card payments.

Qualifications:

• Fluent in Spanish (spoken and written).

• Prior customer service experience.

• Strong problem-solving and active listening skills.

• Organized, with excellent time management abilities.

• Proficient in Microsoft Office (Excel, Word).

• Familiarity with inventory management software is a plus.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance