Human Resources Generalist (On-site in Berkeley)

Key Requirements:

• Experience with workers' compensation

• Handling employee terminations

• Creating and delivering training programs

• Proficiency in Paycom

Compensation and Benefits:

• Salary: $70,000 - $75,000/year

• Medical, dental, and vision insurance (including dependent and domestic partner coverage)

• Generous leave benefits including ten paid holidays

• Flexible Spending Accounts

• 403(b) retirement savings plan

Responsibilities:

• Serve as the internal expert on credentialing and privileging, collaborating with HR, Operations, Compliance, and third-party credentialing vendor

• Create and maintain paper and electronic credentialing files, ensuring compliance with best practices and regulations

• Work with Recruiting Coordinators and HR Generalists to manage credentialing information for new hires and existing employees

• Monitor recruitment status to ensure timely credentialing of candidates

• Use ADP to keep accurate provider data for credentialing, re-credentialing, and appointment processes

• Collect privileging forms from new hires and clinical leadership

• Align HR and third-party onboarding processes, ensuring all documentation is collected

• Generate and distribute ADP reports for internal and external partners

• Maintain effective relationships with Operations, Billing, IT, Quality Improvement, Compliance, and other credentialing agencies

• Collaborate with clinical leadership to validate information for patient-facing staff

• Provide necessary documentation to clinician managers and committees

• Address credentialing-related issues promptly, working with HR and third-party vendors for resolution

• Escalate complex issues to appropriate personnel or departments

• Provide termination notification documents to third-party credentialing vendor

• Stay updated on HRSA, FTCA, and FQHC credentialing requirements

• Assist in reviewing and developing credentialing policies and procedures

• Complete HR special projects and backup duties as needed

• Perform other assigned duties and projects

Qualifications:

• Excellent interpersonal, verbal, and written communication skills

• Strong customer service orientation

• Organizational, administrative, multi-tasking, prioritization, and problem-solving skills

• Ability to work under pressure, adapt to change, and handle sensitive issues professionally

• Present information effectively to employees, community partners, and vendors

• Work independently with minimal supervision, using professional judgment and diplomacy

• Team-oriented with the ability to support professionals with diverse work styles

• Conduct oneself positively, reflecting well on the organization

• Understand how work intersects with other departments and partner organizations

• Commitment to providing primary care services to underserved populations

• Sensitivity in working with diverse, low-income populations

Job Requirements:

• Bachelor's degree or equivalent work experience

• Minimum 3 years of credentialing experience

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Strong customer service skills and approach to problem-solving

• High attention to detail and excellent interpersonal skills

• Certified Provider Credentialing Specialist (CPCS) designation preferred

• Experience with diverse employee populations and multi-location organizations

• Community Health or Non-profit experience is a plus

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.