LHH is hiring a bilingual (English/Spanish) candidate with clinical experience assisting Diabetic patients. As a QA Specialist, you will mentor and monitor Health Coaches supporting patients with Diabetes. This is a full-time, remote opportunity!

Overview,

• Hiring method: Direct-Hire / Permanent

• Location: Remote

• Hours: Monday - Friday, 8AM-5PM CST

Responsibilities include,

• Mentor and assist in training/development of Health Coaches

• Review phone calls between Health Coaches and patients, providing positive feedback or coaching on areas of improvement

• Develop training based on client feedback or trends in performance

• Monitor patient satisfaction surveys, intervening when poor surveys have been reported

Required qualifications include,

• Bachelor degree in related field

• Certified Diabetes Care & Education Specialist (CDCES)

• Fluent in English/Spanish

• 3 or more years of experience working as a Health Coach or in a clinical capacity with Diabetic patients

This is a salaried position with full benefits to include medica/dental/vision insurance, paid time off/sick time, paid holidays, Flexible Spending Account, among others. Full benefits information can be shared upon job offer.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance