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Call Center Representative

Blue Ash, Ohio

Contract/Temporary

$20.00 - $22.00 per Hour


Job Title: Call Center Representative


Location: Blue Ash, Ohio


Salary: $20.00 - $22.00 per hour


Company: LHH Recruitment Solutions (for our client)


About the Company:

LHH Recruitment Solutions is proud to partner with a leading company in Blue Ash, Ohio, for an exciting upcoming project. We are seeking experienced Call Center Representatives to join their team. This is a fantastic opportunity for individuals with a solid background in call center operations to contribute to a dynamic and growing organization.


Position Overview:

As a Call Center Representative, you will be the primary point of contact for customers, providing excellent service and support. The ideal candidate will have at least three years of call center experience, demonstrate good tenure in previous roles, and hold a bachelor’s degree.


Key Responsibilities:



  • Customer Service: Handle inbound and outbound calls efficiently, providing exceptional customer service and resolving inquiries promptly.


  • Issue Resolution: Address and resolve customer complaints and issues, ensuring a high level of customer satisfaction.


  • Data Entry: Accurately input and update customer information in the database.


  • Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information to customers.


  • Team Collaboration: Work closely with team members and other departments to ensure seamless service delivery.


  • Reporting: Generate and analyze call reports to identify trends and areas for improvement.


Qualifications:



  • Experience: Minimum of three years of solid call center experience.


  • Education: Bachelor’s degree required.


  • Skills:



    • Strong communication and interpersonal skills.


    • Excellent problem-solving abilities.


    • High level of accuracy and attention to detail.


    • Ability to multitask and manage time effectively.


    • Proficiency in call center software and other relevant technology.


    • Demonstrated ability to maintain good tenure in previous roles.


Benefits:


Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.


About LHH Recruitment Solutions:

LHH Recruitment Solutions is committed to connecting top talent with excellent opportunities. We specialize in recruitment and placement services across various industries, helping both clients and candidates achieve their objectives. For more information, visit our website.

Pay Details: $20.00 to $22.00 per hour Search managed by: Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

RefUS_EN_27_814482_3043442

Call Center Representative

LHH

26 days ago

$20.00 - $22.00 per Hour

Contract/Temporary

Blue Ash, Ohio


Job Title: Call Center Representative


Location: Blue Ash, Ohio


Salary: $20.00 - $22.00 per hour


Company: LHH Recruitment Solutions (for our client)


About the Company:

LHH Recruitment Solutions is proud to partner with a leading company in Blue Ash, Ohio, for an exciting upcoming project. We are seeking experienced Call Center Representatives to join their team. This is a fantastic opportunity for individuals with a solid background in call center operations to contribute to a dynamic and growing organization.


Position Overview:

As a Call Center Representative, you will be the primary point of contact for customers, providing excellent service and support. The ideal candidate will have at least three years of call center experience, demonstrate good tenure in previous roles, and hold a bachelor’s degree.


Key Responsibilities:



  • Customer Service: Handle inbound and outbound calls efficiently, providing exceptional customer service and resolving inquiries promptly.


  • Issue Resolution: Address and resolve customer complaints and issues, ensuring a high level of customer satisfaction.


  • Data Entry: Accurately input and update customer information in the database.


  • Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information to customers.


  • Team Collaboration: Work closely with team members and other departments to ensure seamless service delivery.


  • Reporting: Generate and analyze call reports to identify trends and areas for improvement.


Qualifications:



  • Experience: Minimum of three years of solid call center experience.


  • Education: Bachelor’s degree required.


  • Skills:



    • Strong communication and interpersonal skills.


    • Excellent problem-solving abilities.


    • High level of accuracy and attention to detail.


    • Ability to multitask and manage time effectively.


    • Proficiency in call center software and other relevant technology.


    • Demonstrated ability to maintain good tenure in previous roles.


Benefits:


Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.


About LHH Recruitment Solutions:

LHH Recruitment Solutions is committed to connecting top talent with excellent opportunities. We specialize in recruitment and placement services across various industries, helping both clients and candidates achieve their objectives. For more information, visit our website.

Pay Details: $20.00 to $22.00 per hour Search managed by: Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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