A trusted client in the logistics and supply chain sector is seeking a detail-oriented and motivated Order Entry & Customer Operations Specialist to join their team. This is a 100% onsite, temp-to-perm opportunity based in Boynton Beach, FL.

Location: Boynton Beach, FL (100% onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Temp-to-Perm
Pay Rate: $25/hour

About the Role

This role is ideal for someone who learns quickly, has a sharp eye for detail, and is eager to grow. While the initial responsibilities are focused on order entry and back-office operations, there is potential for the right candidate to evolve into a customer-facing role.

Key Responsibilities

• Manually process purchase orders using SAP and Excel

• Manage return and refund requests through ERP and logistics systems (UPS/FedEx)

• Gather and communicate shipment details to customers

• Respond to general customer inquiries and escalate when necessary

• Maintain clear and timely communication using Salesforce CRM

• Collaborate with the Customer Service Manager on workload and scheduling

• Help define and improve workflows across internal teams

Candidate Profile

• Experience with SAP and order entry is required

• Quick learner with strong attention to detail

• Excellent written and verbal communication skills

• Strong organizational and multitasking abilities

• Comfortable working independently and as part of a team

• Flexible with business hours to support nationwide operations

• Self-motivated and adaptable in a fast-paced environment

• Interest in customer service and potential to grow into a phone-based role

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance