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Inside Sales Representative

Customer Service & Support/Sales - Inside

LHH

$55,000.00 - $60,000.00 per Year

Buffalo Grove, Illinois

Permanent

Sales - Inside

Customer Service & Support

Inside Sales Representative

The Inside Sales Representative is responsible for managing and growing a portfolio of client accounts by building strong relationships, identifying new opportunities, and ensuring a seamless customer experience. This role blends traditional inside sales functions with account management duties, including onboarding, retention, and cross-selling. This is a Direct Hire opportunity located near Buffalo Grove, IL.

Key Responsibilities
  • Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction and retention.
  • Conduct regular check-ins with clients to understand evolving needs and identify upsell or cross-sell opportunities.
  • Collaborate with outside sales and customer success teams to deliver a cohesive client experience.
  • Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce), including contact info, activity logs, and opportunity tracking
  • Follow up on inbound leads and proactively generate new business through outbound calls and emails.
  • Prepare and deliver quotes, proposals, and product information tailored to client needs.
  • Close transactional sales and coordinate with fulfillment teams to ensure timely delivery and service
  • Assist with onboarding new clients, including documentation, portal setup, and training.
  • Coordinate with internal departments (e.g., finance, logistics) to resolve issues and ensure smooth order processing.
  • Support trade show logistics and marketing campaigns as needed

Qualifications
  • 2+ years of experience in inside sales, account management, or customer success.
  • Strong communication and relationship-building skills.
  • Proficiency in CRM and ERP systems (e.g., Salesforce, Epicor).
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • Self-motivated, detail-oriented, and results-driven.

Job Details:
  • Direct Hire
  • Pay is $55k,- $60k, depending on experience

If you are interested, please apply and submit your resume.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.


Pay Details: $55,000.00 to $60,000.00 per year

Search managed by: Kim Moeslein

Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_814337_3091823

Inside Sales Representative

Customer Service & Support/Sales - Inside

LHH

$55,000.00 - $60,000.00 per Year

Buffalo Grove, Illinois

Permanent

Sales - Inside

Customer Service & Support

Inside Sales Representative

The Inside Sales Representative is responsible for managing and growing a portfolio of client accounts by building strong relationships, identifying new opportunities, and ensuring a seamless customer experience. This role blends traditional inside sales functions with account management duties, including onboarding, retention, and cross-selling. This is a Direct Hire opportunity located near Buffalo Grove, IL.

Key Responsibilities
  • Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction and retention.
  • Conduct regular check-ins with clients to understand evolving needs and identify upsell or cross-sell opportunities.
  • Collaborate with outside sales and customer success teams to deliver a cohesive client experience.
  • Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce), including contact info, activity logs, and opportunity tracking
  • Follow up on inbound leads and proactively generate new business through outbound calls and emails.
  • Prepare and deliver quotes, proposals, and product information tailored to client needs.
  • Close transactional sales and coordinate with fulfillment teams to ensure timely delivery and service
  • Assist with onboarding new clients, including documentation, portal setup, and training.
  • Coordinate with internal departments (e.g., finance, logistics) to resolve issues and ensure smooth order processing.
  • Support trade show logistics and marketing campaigns as needed

Qualifications
  • 2+ years of experience in inside sales, account management, or customer success.
  • Strong communication and relationship-building skills.
  • Proficiency in CRM and ERP systems (e.g., Salesforce, Epicor).
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • Self-motivated, detail-oriented, and results-driven.

Job Details:
  • Direct Hire
  • Pay is $55k,- $60k, depending on experience

If you are interested, please apply and submit your resume.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.


Pay Details: $55,000.00 to $60,000.00 per year

Search managed by: Kim Moeslein

Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_814337_3091823
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