**MUST ALREADY BE A LOCAL CANDIDATE WILLING TO WORK ON SITE IN Chandler, AZ 85226**

NON LOCAL CANDIDATES WILL NOT BE CONSIDERED

THIS ROLE IS 100% ON SITE

Job Title: Business to Consumer Collector (Clerk level)

Location: Chandler AZ 85226

Job Summary: The Business to Consumer Collector is responsible for managing and collecting outstanding consumer accounts receivable. This role requires excellent communication skills, a customer service-oriented mindset, and the ability to work under pressure to meet tight deadlines. The ideal candidate will have a strong understanding of accounts receivable processes and be able to forge positive relationships with customers to facilitate timely payments.

Duties/Responsibilities:

• Contact customers to collect outstanding balances in a timely and effective manner.
• Experience working off an aging report (30,60,90, 120)
• Process credit card payments
• Post payments (CC, check, ACH)
• Follow up on prior communications (email, mail, phone)
• Admin Tasks for contracted projects
• Handle communication from sales reps, managers, collogues and customers
• Research and resolve customer issues and complaints related to billing.
• Work with Area Managers to address and resolve customer collection issues.
• Manage the distribution of monthly customer statements.
• Submit financing documents for funding accurately and promptly.
• Maintain accurate records of collection activities and account statuses.
• Weekly and monthly billing

As Needed Duties:

• Reconciliation of any invoice or account
• Answer incoming phone calls
• Digitizing documents (scan)
• Prepare mechanics lien waiver packets
• Other duties as assigned

Required Skills/Abilities:

• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Excel, including v-lookups, formulas, and pivot tables.
• Sound understanding of accounts receivable processes.
• Ability to work under pressure and meet tight deadlines.
• Self-motivated and able to take initiative without constant direction.

Education and Experience:

• BETWEEN 1 - 3 years??? experience in B2C collections and customer service, THIS IS A CLERK LEVEL ROLE.
• High school diploma required; Associate???s degree or equivalent preferred.

HUGE PLUS IF YOU HAVE Liens, Progressive billing.

Pay: Max $21/hr. depending on experience and degree

**MUST ALREADY BE A LOCAL CANDIDATE WILLING TO WORK ON SITE IN Chandler, AZ 85226**

NON LOCAL CANDIDATES WILL NOT BE CONSIDERED

THIS ROLE IS 100% ON SITE

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance