LHH has partnered with a great company looking for their next Takedown Lead to manage and process builder takedown requests across multiple regions. This fully remote role is ideal for someone who thrives in a fast-paced, transaction-heavy environment and enjoys balancing customer service with operational precision.

Key Responsibilities:

Transaction Processing & Review

• Review takedown submissions to ensure they meet internal guidelines using the HSS system.

• Process 80–130 takedown requests monthly, maintaining regional consistency for builder relationships.

• Monitor builder timelines and ensure compliance with 5-day notice requirements.

• Finalize approvals and confirmations to support timely closings.

Exception Management & Problem Resolution

• Respond to builder exceptions via email and phone; escalate to Senior Takedown Lead as needed.

• Coordinate with Builder Services to resolve restricted lot issues.

• Partner with Finance to facilitate final project closeouts.

• Maintain professional boundaries while managing builder expectations.

Builder Relationship Management

• Act as the primary point of contact for assigned builders on takedown matters.

• Provide training and technical support for HSS system users.

• Build strong, professional relationships while upholding company policies.

• Balance service excellence with accountability.

Post-Closing Administration

• Update HSS with closing dates and transaction details.

• Upload deeds and complete post-closing documentation.

• Maintain accurate records for asset management and reporting.

• Coordinate with escrow partners to ensure smooth closings.

Internal Collaboration

• Work with Data Services on project setup and system updates.

• Escalate customer issues to Builder Services when appropriate.

• Operate within integrated platforms like HSS and DealPath.

• Contribute to process improvement and system enhancement initiatives.

What You Bring:

Education & Experience

• Bachelor’s degree in Business, Finance, Accounting, or related field preferred.

• 3–5 years of experience in transaction processing, financial services, or customer-facing roles.

• Real estate experience is a plus but not required—training provided.

• Comfortable working in high-volume, deadline-driven environments.

Technical & Analytical Skills

• Strong attention to detail in reviewing financial and legal documents.

• Proficient in database systems and workflow tools.

• Ability to analyze settlement statements and identify discrepancies.

• Experience following structured workflows and suggesting improvements.

Job Details:

• 100% Remote, Mon - Fri

• Direct Hire

• Salary: $90,000 - $130,000

• This posting is a representative sample of the types of roles we typically place with our clients. Depending on the specific client, location, and role, the salary range is estimated to be $90,000 to $130,000 and benefits may include medical, dental, vision, and 401k plans.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance