LHH is seeking a dedicated and professional Bilingual Spanish Call Center Representative to join our client’s team. In this role, you will be responsible for providing exceptional customer service and support to our participants, providers, vendors, and insurance carriers. Your primary duties will include:

• Handling a high volume of calls.

• Explaining benefit plans accurately and professionally.

• Reviewing, researching, and resolving benefit questions and issues.

• Explaining benefits and eligibility for various claims.

• Requesting stop payments, voids, and adjustments of claim payments.

Requirements:

• Prior benefits experience or at least 2 years as a customer service representative or claims processor.

• Familiarity with medical terminology.

• Strong verbal and written communication skills.

• Ability to multi-task and good organizational skills.

If you are a motivated individual with a passion for helping others and have the required skills and experience, we encourage you to apply for this exciting opportunity.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance