Case Manager

Location: Onsite – Chicago, IL 60007

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Pay Rate: $23 - $25 per hour

Job Description:

We are seeking a dedicated Case Manager to join our team and provide essential support to individuals experiencing homelessness. This role focuses on assisting clients in accessing resources, securing stable housing, and developing individualized service plans to promote self-sufficiency. The ideal candidate will be passionate about advocating for vulnerable populations and have experience in case management, social services, or a related field.

• Conduct assessments to identify client needs and develop individualized care plans

• Assist clients in obtaining housing, employment, healthcare, and social services

• Provide crisis intervention, advocacy, and referrals to appropriate resources

• Maintain accurate and timely documentation of client interactions and progress

• Collaborate with community partners, service providers, and government agencies

• Monitor and evaluate client progress, adjusting service plans as necessary

• Educate clients on life skills, financial management, and available support programs

• Ensure compliance with all policies, regulations, and confidentiality standards

Qualifications:

• Bachelor’s degree preferred in Social Work, Psychology, Human Services, or a related field

• Minimum of 2 years of experience working with the homeless population

• Strong understanding of trauma-informed care and case management best practices

• Ability to effectively communicate and build rapport with diverse populations

• Proficiency in documentation, record-keeping, and navigating community resources

• Knowledge of local housing programs, public assistance, and social service systems

• Ability to work independently and as part of a multidisciplinary team

• Strong organizational, problem-solving, and crisis intervention skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance