Billing Manager – Chicago Office

Salary: $73,000 – $108,000 | Full-Time | Hybrid Work Schedule

A leading national law firm is seeking a Billing Manager to join their Chicago team. This role is ideal for a billing professional with proven leadership skills, a strong attention to detail, and the ability to drive billing operations forward. The Billing Manager will play a key role in mentoring the billing team, managing workflows, improving processes, and ensuring timely, accurate client invoicing.

Key Responsibilities:

• Partner with the Senior Billing Manager to lead and support the billing team, assigning tasks, managing deadlines, and resolving issues to ensure smooth day-to-day operations.

• Oversee team development through ongoing training, workload balancing, performance feedback, and resource planning.

• Ensure all billing procedures align with firm policies, addressing compliance issues and escalating when necessary.

• Manage month-end billing cycles, including the generation and review of prebills, and ensure timely invoice delivery.

• Take hands-on responsibility for complex billing matters and support high-priority client accounts as needed.

• Monitor team workloads to guarantee timely billing and maintain accurate records of client billing preferences, payment terms, and discount agreements.

• Build strong partnerships between billing staff and attorneys, enabling team members to confidently manage their assigned billing portfolios.

• Collaborate with the E-Billing Specialist to ensure all electronic invoices are processed in accordance with firm and client guidelines.

• Act as the go-to contact for escalated billing questions from attorneys and administrative staff, ensuring prompt resolution.

• Work closely with other finance teams to support cross-functional initiatives and firmwide financial goals.

• Contribute to the creation and maintenance of training materials, resources, and process documentation.

• Promote a positive, collaborative work culture that encourages team growth, accountability, and continuous improvement.

Qualifications:

• Bachelor’s degree strongly preferred.

• 4–6 years of billing, accounting, or finance experience, preferably in a law firm or professional services environment.

• Prior experience managing or supervising billing teams is required.

• Solid understanding of billing workflows, accounting principles, and financial operations.

• Familiarity with Aderant Expert and BillBlast e-billing software is a plus.

• Proficient in Microsoft Office, especially Excel and Word.

• Strong analytical, organizational, and problem-solving skills with a keen attention to detail.

• Excellent communication and relationship-building skills to interact effectively with attorneys, staff, and clients.

• Ability to handle multiple priorities in a fast-paced, deadline-driven environment.

• Proactive mindset with strong follow-through and an ownership mentality.

Benefits:

• Competitive salary based on experience

• Health, dental, and vision insurance

• 401(k) with firm contributions

• Generous paid time off and holidays

• Professional growth and development opportunities within a national platform

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance