Job Title: Billing Manager

Location: West Chester, Ohio (1st Shift)

Company: LHH Recruitment Solutions – On behalf of our Client

Position Type: Contract-to-Hire

Shift: 1st Shift

Location: West Chester, Ohio

Overview:

LHH Recruitment Solutions is seeking a detail-oriented and experienced Billing Manager for a contract-to-hire opportunity with our client in West Chester, Ohio. This role is responsible for overseeing the full-cycle billing and cash application processes, managing a hybrid team, and driving operational excellence through process optimization and performance management.

Key Responsibilities:

Invoicing & Cash Applications:

• Supervise the preparation and issuance of invoices, ensure timely and accurate cash application, and resolve discrepancies efficiently.

Team Management:

• Lead and mentor a team of onsite and remote billing professionals. Set clear expectations, provide regular feedback, and cultivate a collaborative and high-performing team culture.

Process Design & Optimization:

• Develop and refine billing workflows to improve accuracy, efficiency, and compliance with internal policies and regulatory standards.

KPI & SLA Management:

• Monitor key performance indicators and service level agreements to ensure billing operations meet or exceed targets. Drive continuous improvement initiatives.

Reporting & Analysis:

• Generate and analyze billing reports, identify trends, and present actionable insights to senior leadership to support strategic decisions.

Stakeholder Collaboration:

• Partner with internal teams including accounting, finance, and customer service to ensure seamless billing operations and issue resolution.

Technology Utilization:

• Leverage billing systems and financial tools to automate processes, reduce errors, and enhance productivity. Experience with SAGE300 is a plus.

Issue Resolution:

• Proactively identify and resolve billing issues, implement corrective actions, and manage risk effectively.

Qualifications:

• Minimum of 3+ years of experience in billing management or a related financial role.

• Proven leadership experience, particularly with remote or hybrid teams.

• Strong knowledge of invoicing, cash application, and financial reporting.

• Familiarity with billing software and ERP systems; SAGE300 experience is advantageous.

• Analytical mindset with a focus on process improvement and compliance.

• Excellent communication, organizational, and problem-solving skills.

• Commitment to delivering exceptional customer service and fostering a positive team environment.

Benefits:

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance