Job Title: Call Center Representative

Location: Eastgate, Ohio

Pay Rate: $17.50 - $19.00 per hour

Shift: 1st Shift, Monday to Friday

Company: LHH Recruitment Solutions (on behalf of our client)

Job Description:

LHH Recruitment Solutions is seeking a dedicated and customer-focused Call Center Representative for our client in Eastgate, Ohio. This is a full-time position offering competitive pay and a supportive work environment.

Responsibilities:

• Handle inbound and outbound customer calls in a professional manner.

• Provide accurate information and resolve customer inquiries and issues.

• Maintain detailed and accurate records of customer interactions.

• Collaborate with team members to ensure high-quality customer service.

• Meet or exceed performance targets and metrics.

Qualifications:

• High school diploma or equivalent.

• Previous experience in a call center or customer service role is preferred.

• Excellent communication and interpersonal skills.

• Ability to multitask and manage time effectively.

• Proficiency in basic computer applications.

Benefits:

• Competitive hourly wage ($16.50 - $17.50 per hour).

• Opportunities for career growth and development.

• Supportive and collaborative work environment.

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance