Call Center Representative

Company: LHH Recruitment Solutions

Location: Work from Home (EST Time Zone)

Shift: 1st or 2nd Shift (Training from 10:00 AM to 4:00 PM)

Pay: $20 to $22 per hour

Type: Contract

Job Summary:

We are seeking a dedicated Call Center Representative to join our team. This is a work-from-home position requiring your own equipment. You must be comfortable working in the EST time zone.

Responsibilities:

• Handle high-volume inbound and outbound calls.

• Provide excellent customer service and support.

• Achieve and exceed call center quotas.

• Utilize strong phone and verbal communication skills along with active listening.

• Multi-task and manage time effectively.

• Maintain a positive attitude and work well in a team environment.

Requirements:

• Minimum of 2 years of high-volume call center experience.

• Must have a personal laptop or desktop computer (NO CHROMEBOOKS).

• Strong track record of achieving quotas.

• Excellent phone and verbal communication skills.

• Ability to multi-task and manage time efficiently.

• Positive attitude and team player.

Training:

• Training will be conducted from 10:00 AM to 4:00 PM.

Additional Information:

• After training, you can choose your working hours within the 1st or 2nd shift.

Benefits:

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

If you meet the above requirements and are looking for a rewarding work-from-home opportunity, we encourage you to apply!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance