A/R SPECIALIST - BROOKLYN HEIGHTS, OH (ON-SITE)

Schedule: 8am-5pm; M-F

Compensation: $22-$24 per hour

Benefits: Medical, Dental, Vision, 401(k) + 3 weeks PTO

JOB SUMMARY
The Accounts Receivable Specialist is responsible for monitoring customer accounts, ensuring timely payments, and maintaining accurate records. Main duties include verifying transactions, contacting delinquent customers for payment, and collaborating with the Sales Team to optimize cash collection.

ESSENTIAL FUNCTIONS

• Maintains and updates customer files, including name or address changes, additional ship-to addresses, mergers, or mailing attentions.

• Verifies transactions and customer payments related to individual customer accounts.

• Release non-emailed invoices to customers with requested support.

• Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.

• Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).

• Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director, as appropriate.

• Provides information to customers, as necessary, to facilitate customer matching and payment.

• Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor.

• Relays unusual developments to the Sales Team (changes in customer personnel, etc.).

• Research customer discrepancies and past-due amounts with the assistance of the Accounts Receivable Supervisor, Sales Team, and other staff.

• Creates reports regarding the status of customer accounts as requested.

• Monitors customer tax exempt certificates for periodic renewals.

• Maintains professionalism always.

• Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS
EDUCATION

• High school diploma or equivalent required

• Associate’s or Bachelor’s degree in accounting or related field preferred

EXPERIENCE

• Three or more years of business experience preferred

• Two or more years of accounts receivable experience preferred

ADDITIONAL REQUIREMENTS

• Proficiency in Microsoft Office Suite, with advanced Excel skills.

• Strong written and verbal communication skills.

• Ability to effectively communicate with both internal and external customers.

• Proactive problem-solving skills and a willingness to be part of the solution.

• Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.

• Flexibility to adapt to the evolving role and new processes.

• Ability to work independently and prioritize tasks effectively.

• Attention to detail and accuracy in work performed.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.