Job Title: Medical Administrative Assistant
Location: Cleveland, OH 44195
Schedule: Monday – Friday, Full-Time
Job Type: Contract - start ASAP

Overview:

LHH Recruitment Solutions is partnering with a leading healthcare organization in Cleveland, OH to find a reliable and organized Medical Administrative Assistant. In this role, you'll play a key part in supporting clinical staff and ensuring smooth front-office operations to enhance patient care and satisfaction.

Key Responsibilities:

• Schedule appointments, follow-ups, and procedures accurately

• Answer high-volume incoming calls and direct inquiries appropriately

• Verify insurance information and obtain prior authorizations as needed

• Collect co-pays and process patient payments

• Maintain and update electronic health records (EHR) with accuracy

• Assist with correspondence, medical record requests, and administrative tasks

• Collaborate with providers, nurses, and other administrative staff to ensure coordinated care

Requirements:

• Prior experience as a Medical Administrative Assistant or in a healthcare front office role

• EPIC experience required

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• High school diploma or equivalent required; additional healthcare or medical office training is a plus

Perks:

• Opportunity to work with a respected healthcare organization

• Supportive team environment

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance