Customer Service Representative
Edgewood, Kentucky
Contract/Temp to Hire
$15.50 - $16.50 per Hour
Job Title: Customer Service Representative Location: Edgewood, KY Employment Type: Full-Time Pay Rate: $15.50 to $16.50 per hour Company: LHH Recruitment Solutions (On behalf of our client)
Job Summary:
LHH Recruitment Solutions is seeking a dedicated and personable Customer Service Representative on behalf of our client for a full-time position in Edgewood, KY. In this role, you will be the first point of contact for customers, providing exceptional service and support. The ideal candidate will have strong communication skills and a passion for helping others.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product or service-related questions, concerns, and issues.
Process orders, returns, and exchanges accurately and efficiently.
Maintain customer records and update account information as needed.
Collaborate with team members and other departments to resolve customer issues.
Provide product knowledge and recommendations to enhance the customer experience.
Handle customer complaints with patience and escalate issues when necessary.
Ensure customer satisfaction by following up on unresolved issues.
Qualifications:
Previous customer service experience is preferred but not required.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks.
Proficiency in using computer systems and customer service software.
High School Diploma or equivalent required.
Why Join Us:
Competitive hourly rate of $15.50 to $16.50.
Supportive team environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Customer Service Representative
LHH
20 days ago
$15.50 - $16.50 per Hour
Contract/Temp to Hire
Edgewood, Kentucky
Job Title: Customer Service Representative Location: Edgewood, KY Employment Type: Full-Time Pay Rate: $15.50 to $16.50 per hour Company: LHH Recruitment Solutions (On behalf of our client)
Job Summary:
LHH Recruitment Solutions is seeking a dedicated and personable Customer Service Representative on behalf of our client for a full-time position in Edgewood, KY. In this role, you will be the first point of contact for customers, providing exceptional service and support. The ideal candidate will have strong communication skills and a passion for helping others.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product or service-related questions, concerns, and issues.
Process orders, returns, and exchanges accurately and efficiently.
Maintain customer records and update account information as needed.
Collaborate with team members and other departments to resolve customer issues.
Provide product knowledge and recommendations to enhance the customer experience.
Handle customer complaints with patience and escalate issues when necessary.
Ensure customer satisfaction by following up on unresolved issues.
Qualifications:
Previous customer service experience is preferred but not required.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks.
Proficiency in using computer systems and customer service software.
High School Diploma or equivalent required.
Why Join Us:
Competitive hourly rate of $15.50 to $16.50.
Supportive team environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.