Job Title: Customer Service Representative

Location: Remote

Type of Employment: 6 Months

In Office/Hybrid/Remote: Remote

Hourly: $26/hr based on years of experience

Job Summary:

LHH is working with a consumer goods organization to hire a temporary Customer Service Representative for 6 months. The qualified candidate should have prior customer service experience working with a commodity, utilizing an ERP system, and communicating with corporate buyers/customers. The hours are Monday through Friday 8AM to 5PM.

This role is currently remote, but the may require travel to NYC on a hybrid basis in the future.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities:

· Receive orders via EDI and/or email from customers

· Manually input emailed orders into ERP system within 24 hours of receipt

· Ensure quantities ordered of possible for fulfillment

· Release orders to the warehouse for processing

· Review EDI orders ensuring accuracy before releasing the order

· Communicate with customers via phone and email regarding questions, concerns, troubleshooting, etc.

Required Experience:

· High School Diploma

· At least 2 years of related customer service experience

· Experience using an ERP system, Microsoft Dynamics a plus

· Proficiency in Microsoft Office Suite

· Excellent written and verbal communication skills

· Ability to multitask and work in a fast-paced environment

· Capacity to work independently efficiently

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance