LHH is seeking an Admissions Specialist in the Englewood, CO area.

Training Details:

Hours: 7:00 AM – 3:30 PM MST (1-hour lunch from 11:00 AM – 12:00 PM)

Format: Fully remote, except for the first day in-office

Post-Training Schedule:

Earliest shift: 8:00 AM – 4:30 PM (M–F)

Latest shift: 11:00 AM – 7:30 PM (M–F)

Job Summary:

Provide contact center support via phone, email, fax, and web to coordinate dialysis placement requests. This role involves using CRM tools, maintaining accurate records, and delivering exceptional service to patients and healthcare partners. The position also supports emergency response efforts and contributes to continuous improvement initiatives.

Responsibilities:

· Handle inbound and outbound communications regarding treatment placements

· Coordinate with hospitals and field teams to complete placement requests

· Maintain accurate data entry and documentation

· Build and maintain strong relationships with healthcare professionals

· Meet performance and quality standards

· Support emergency outreach and placement coordination

· Contribute to CRM knowledge base and process improvements

· Ensure compliance with HIPAA and internal policies

Qualifications:

· High school diploma or equivalent

· Minimum 6 months of related experience

· Typing speed: 25–40 keystrokes per minute

· Proficiency in Microsoft Excel, Access, Word, and Outlook

Desired Skills & Attributes:

· Strong customer service and communication skills

· Ability to multitask and manage time effectively

· Empathy and professionalism under pressure

· Detail-oriented with strong follow-through

· Willingness to learn and adapt

· Receptive to feedback and development

· Reliable and punctual attendance

If this sounds like you, apply today!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance