We are seeking a dedicated Customer Support Assistant to join our team in Erlanger, KY. This on-site role requires a proactive individual who can handle customer communicate with professionalism and provide administrative support to our clients operations. The ideal candidate will possess strong communication skills, be well-organized, and have a passion for delivering exceptional customer service. Experience in administrative tasks and customer-facing roles is preferred. Join our client and be a part of a team that values your contribution and dedication.

Responsibilities:

• Provide exceptional customer service via phone and email.

• Manage customer inquiries and resolve issues promptly.

• Maintain accurate records of customer interactions and transactions.

• Perform administrative duties including data entry and file management

Requirements:

• Previous customer support experience (both written and over the phone)

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office and data entry software.

• Ability to multitask and prioritize work in a fast-paced environment.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance