Accounting & Finance/Banking / Finance / Insurance - General

LHH

$25.00 - $29.00 per Hour

Everett, Washington

Permanent

Banking / Finance / Insurance - General

Accounting & Finance

Operations Support Specialist
Location: Everett, WA
Type: Direct Hire
Hourly Wage: $25-$29 per hour

We are seeking an experienced Operations Support Specialist with a strong background in banking to join our team. The ideal candidate will have a minimum of 2+ years of experience in deposit operations, branch, or back-office roles. This position involves providing exceptional support to both external customers and internal bank customers, processing wire transfers, and maintaining IRA and HSA accounts.

Key Responsibilities:

Provide support for cash management functions, including ACH, Remote Deposit Capture, Wire Transfers, Business Online Banking, and Bill Pay.
Process check adjustments, check and ACH returns, and stop payments accurately and promptly.
Deliver Business and Consumer Online Banking/Mobile Deposit support and training.
Ensure compliance with internal policies, procedures, and regulatory guidelines.
Handle Regulation E claims and disputes, legal processing, and Visa Credit Card program support.
Reconcile daily reports, bank control accounts, and general ledgers.
Participate in training on core banking systems, with a mix of video and hands-on 1:1 training.

Schedule:

Standard hours: 8:00 AM to 5:30 PM, with flexibility for shifts from 7:00 AM to 4:00 PM or 9:00 AM to 5:00 PM.
Onsite position with free parking available.

Dress Code: Business professional attire, with jeans allowed on Fridays.
Benefits:
401(k) Plan
Employees can benefit from a generous 401(k) matching contribution plan. The company matches 100% of the first 3% of employee contributions and 50% of the next 2%.
Healthcare and Insurance Benefits
Medical, Dental, and Vision Benefits: The company covers 100% of employees' medical, dental, and vision premium costs. Coverage for family members is available at the employee's expense, with premiums deducted on a pre-tax basis.
Group Life, Long Term Disability, and AD&D Benefits: Employees receive life insurance benefits equal to 2 times their annual salary, up to $300,000. Long-term disability benefits are provided at 60% of salary, up to $10,000 per month. Coverage begins on the first of the month following the hire date.
Vacation Benefits

After 90 days: 2 weeks of paid vacation per year.
After 1 year: 3 weeks of paid vacation per year.
After 5 years: 4 weeks of paid vacation per year.
After 10 years: 5 weeks of paid vacation per year.
Upon promotion to Vice President: Vacation increases to 4 weeks if currently under 4 weeks.

Personal Time Off (PTO)
Employees are allowed 2 PTO days per calendar year, available after the 90-day introductory period.
Holidays
The company observes the following holidays:

New Year’s Day
Martin Luther King, Jr. Day
Presidents’ Day
Memorial Day
Juneteenth National Independence Day
Independence Day
Labor Day
Columbus Day
Veterans’ Day
Thanksgiving Day
Christmas Day

Sick Time
Paid Sick Leave (PSL)
Extended Sick Leave (ESL)
Tuition Reimbursement

Pay Details: $25.00 to $29.00 per hour

Search managed by: Gerald Morales

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

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