Job Title: Operations Analyst

Location: Florence, KY

Company: LHH Recruitment Solutions (on behalf of our client)

Salary: $20 to $21.00 per hour

Job Type: Contract to Hire, 1st Shift, Monday to Friday

Job Description:

LHH Recruitment Solutions is excited to announce an excellent opportunity for a Operations Analyst on behalf of our client in Florence, KY. This 1st shift, contract to hire role offers a competitive hourly wage and the chance to work with a dynamic and growing team. If you have a passion for data analysis, project management, and process improvement, we want to hear from you!

Essential Functions:

• Data Analysis and Reporting:

  • Gather and analyze membership and organizational data to identify key trends and metrics.

  • Create reports, dashboards, and visualizations to help internal and external customers understand department and business performance.

  • Develop and maintain reporting tools.

  • Perform data discovery, analysis, and modeling.

• Opportunity Identification:

  • Identify specific opportunities and develop plans to capitalize on them.

  • Analyze process issues and bottlenecks to recommend improvements.

  • Proactively identify and recommend automation opportunities to streamline and simplify processes.

• Project Management:

  • Work with the Director to define project objectives and build detailed project plans for the department, including all moving pieces around appeals/mailings.

  • Coordinate, prioritize, and schedule department projects based on department and business goals and initiatives.

  • Coordinate with IT, Fundraising, and other internal teams to improve productivity, increase efficiencies, and satisfy the needs of the department.

• System Analysis and Improvement:

  • Provide analysis of department systems, such as SharePoint, CRM, Convention Web Application, and Membership Database.

  • Test business processes and recommend improvements.

• Expert Representation:

  • Effectively represent the department as the subject matter expert in convention registration, credentials, and roll call voting.

  • Lead “on-call” application support.

  • Travel to National Convention may be required.

Qualifications:

• High School diploma or equivalent.

• Preferred: Two years of experience in Direct Marketing or Direct Mail (or any combination of education and experience that provides the skills and abilities to perform the job required).

• Thorough understanding of Direct Marketing and Digital Campaigns.

• Proficiency in Microsoft Office applications.

• Proficient working knowledge and understanding of event planning platforms.

• Ability to communicate messages effectively in writing, including the ability to explain technical issues to a variety of audiences with varying levels of knowledge and experience.

• Ability to interact effectively with other individuals and groups, accurately listening, understanding, and responding appropriately and effectively.

• Ability to work effectively in a team environment.

• Ability to work independently and efficiently on several tasks at once.

• Understanding and evaluation of the business implications of system development and maintenance issues.

Benefits:

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.