LHH needs to find Healthcare Insurance Customer Service Representatives in Folsom, CA! This is a great opportunity to grow your career!

Hours: Days, Full time

Location: On-Site, Folsom, CA

Pay: $20-24/hr DOE

Responsibilities

• As the first point of contact for members, provides problem resolution

•Works on site with consistent attendance.

•Answers telephone calls

•Listens to client’s issues and clarifies the question to find a resolution

•Provides information to resolve client’s inquiry

•Explains information in layman’s terms

•Demonstrates a high degree of empathy and applies customer service techniques to de-escalate situations

•Processes routine insurance changes such as adding dependent(s) or spouse, changing a doctor, and change of address.

•Researches information regarding claims.

•Logs all details into the system.

• While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.