We are currently hiring a Customer Service Representative to support a high-volume, fast-paced manufacturing company in Germantown, WI. If you're someone who thrives under pressure, enjoys problem-solving, and takes pride in delivering top-tier customer support, we want to hear from you!

What You’ll Do:

• Handle a high volume of inbound calls and emails with professionalism and accuracy

• Process customer orders, returns, and product inquiries using internal systems

• Collaborate with internal teams (production, shipping, quality, etc.) to resolve customer issues

• Maintain detailed records of customer interactions in ERP/CRM systems

• Proactively follow up with customers to ensure satisfaction and issue resolution

• Identify trends in customer feedback and suggest process improvements

What We’re Looking For:

• 2+ years of customer service or call center experience (manufacturing environment preferred)

• Excellent communication and multitasking skills

• Strong attention to detail and a commitment to accuracy

• Proficiency with Microsoft Office and ERP or CRM software

• A positive, team-oriented attitude and the ability to work independently

Pay: $18 - $22 /hr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance