We are seeking detail-oriented and proactive Hybrid Logistics Coordinator to join our team at an organization near Glenwillow, OH area. In this role, you will manage the end-to-end coordination of order processing, fulfillment, and delivery, ensuring a seamless experience for internal and external stakeholders..

Key Responsibilities:

Order Processing & Fulfillment:

• Monitor daily order status and proactively address any delays or blocks.

• Work with internal partners (sales, warehouse, and transportation) to optimize delivery routes and resolve logistics issues.

• Coordinate resolution efforts for shipping disruptions, including inventory shortages, delivery rescheduling, and post-shipment concerns.

Customer Communication:

• Communicate with customers to resolve fulfillment issues and confirm delivery details.

• Keep clients updated on order status and shipment timelines.

• Troubleshoot and resolve discrepancies related to billing, inventory, and order changes.

Logistics Optimization:

• Identify process bottlenecks and recommend solutions to enhance service levels and reduce inefficiencies.

• Analyze order patterns and performance metrics to improve accuracy and turnaround times.

• Apply root cause analysis and escalation protocols when necessary.

Collaboration:

• Interface with supply chain teams, customer service, billing, and warehouse operations to ensure smooth coordination of all order-related activities.

• Participate in internal team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Associate or Bachelor's degree preferred.

• 1–2 years of experience in logistics, order management, inventory, or distribution operations.

• Strong communication and customer service skills.

• Comfortable working in a fast-paced, high-volume environment.

• Proficiency in Microsoft Excel and Outlook.

• Experience with SAP or other ERP systems is a strong plus.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance