Administrative Assistant
Customer Service & Support/Administrative / Clerical - General
LHH
$20.00 - $27.00 per Hour
Grand Rapids, MichiganContract to hire
Administrative / Clerical - General
Customer Service & Support
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role supports multiple departments by managing customer communication, administrative operations, billing, and shipping logistics. The ideal candidate enjoys a fast-paced environment, is tech-savvy, and takes pride in maintaining accuracy and delivering excellent service to both internal and external stakeholders.
Key Responsibilities:
Promptly answer inbound calls (aiming for 1–3 rings) and assist walk-in customers.
Open and distribute incoming mail; maintain filing systems both physical and electronic.
Generate adhesive labels and assist with general administrative documentation.
Maintain purchase orders and support collection efforts as needed.
Reconcile and process inventory transfers; monitor inventory levels and stock needs.
Assist with deposits (checks, ACH, credit cards) and process credit card payments.
Handle customer inquiries regarding historical order data and current work orders.
Collaborate on expense reporting and documentation for accounting and purchasing.
Complete special projects and additional tasks as assigned.
Experience & Qualifications:
2+ years of experience in administrative support, customer service, or billing/invoicing roles.
Strong attention to detail and time management in a multitasking environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Experience with shipping systems (UPS, FedEx) preferred.
High school diploma or equivalent required; associate degree or higher preferred.
Pay Details: $20.00 to $27.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Administrative Assistant
Customer Service & Support/Administrative / Clerical - General
LHH
$20.00 - $27.00 per Hour
Grand Rapids, MichiganContract to hire
Administrative / Clerical - General
Customer Service & Support
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role supports multiple departments by managing customer communication, administrative operations, billing, and shipping logistics. The ideal candidate enjoys a fast-paced environment, is tech-savvy, and takes pride in maintaining accuracy and delivering excellent service to both internal and external stakeholders.
Key Responsibilities:
Promptly answer inbound calls (aiming for 1–3 rings) and assist walk-in customers.
Open and distribute incoming mail; maintain filing systems both physical and electronic.
Generate adhesive labels and assist with general administrative documentation.
Maintain purchase orders and support collection efforts as needed.
Reconcile and process inventory transfers; monitor inventory levels and stock needs.
Assist with deposits (checks, ACH, credit cards) and process credit card payments.
Handle customer inquiries regarding historical order data and current work orders.
Collaborate on expense reporting and documentation for accounting and purchasing.
Complete special projects and additional tasks as assigned.
Experience & Qualifications:
2+ years of experience in administrative support, customer service, or billing/invoicing roles.
Strong attention to detail and time management in a multitasking environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Experience with shipping systems (UPS, FedEx) preferred.
High school diploma or equivalent required; associate degree or higher preferred.
Pay Details: $20.00 to $27.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance