Billing Supervisor

We are seeking a highly skilled Billing Supervisor with at least five years of supervisory experience to lead our billing team. This role requires expertise in Epic and a strong background in managing daily billing operations, training staff, and ensuring compliance with industry regulations. The ideal candidate will be a proactive leader with excellent communication and organizational skills, capable of mentoring a team and optimizing workflow efficiencies.

Key Responsibilities

• Oversee the day-to-day operations of the billing department, ensuring accuracy, efficiency, and compliance.

• Utilize Epic to manage billing processes, troubleshoot issues, and optimize system functionality.

• Conduct one-on-one discussions with team members to provide feedback, coaching, and performance evaluations.

• Develop and implement training programs to enhance staff knowledge and performance.

• Create and maintain staff schedules, ensuring adequate coverage and workload distribution.

• Monitor billing metrics, identify areas for improvement, and implement solutions to enhance efficiency.

• Collaborate with internal departments to streamline billing procedures and resolve discrepancies.

• Ensure adherence to regulatory and payer requirements, addressing any compliance concerns.

Qualifications & Skills

• 5+ years of supervisory experience in billing, revenue cycle management, or a related field.

• Strong proficiency in Epic and experience optimizing billing workflows within the system.

• Proven ability to lead and mentor a team, providing coaching and performance management.

• Experience with training staff, conducting performance evaluations, and facilitating professional development.

• Excellent communication and problem-solving skills with a detail-oriented approach.

• Strong understanding of healthcare billing regulations, insurance claims, and compliance standards.

• Ability to multitask, prioritize responsibilities, and adapt to a fast-paced environment.

Preferred Qualifications

• Experience in a supervisory role within a billing department.

• Certification in medical billing or revenue cycle management.

• Advanced knowledge of industry trends and best practices in medical billing.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance