We are currently recruiting for a Customer Service Representative role in Greensboro, NC! This is a fully on-site position and is temp to hire! You would be joining a great team. The team is split by the specific accounts that they each manage. We are looking for someone who has manufacturing experience, is proficient in Excel, as this person is sending out weekly inventory reports to customers, and someone who is very comfortable with math!

Responsibilities:

• Manage 15-20 accounts, receiving the order in, checking stock and placing PO

• Serve as the main point of contact for customer, sales, production and logistics regarding the order to ensure fulfillment

• Communicate any concerns with customer and sales person

• Maintain a finished goods inventory and manage aged inventory

• Enter customer order in ERP

• Verify pricing

• Process product returns

• Maintain customer master data

• Review customer forecasts in order to place purchase orders

Qualifications:

• Bachelors or Associates Degree preferred

• Manufacturing experience required

• ERP system experience required

• At least 3 years of B2B customer service or related experience

• Strong Excel skills

• Strong Math skills

• Strong communication skills

• Team player

• Detail oriented

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance