Job Title: B2B Collections Specialist

Location: Harrison, OH

Company: LHH Recruitment Solutions (on behalf of our client)

Salary: $22.00 to $25.00 per hour

Job Type: Full-Time, 1st Shift

Job Description:

LHH Recruitment Solutions is seeking a detail-oriented and experienced B2B Collections Specialist for our client in Harrison, OH. This 1st shift role offers a competitive hourly wage and the opportunity to work in a dynamic and professional environment. If you have a strong background in B2B collections and are passionate about ensuring timely payments, we want to hear from you!

Key Responsibilities:

1. Collections:

   • Manage and execute B2B collections activities to ensure timely payment from clients.

   • Contact clients via phone, email, and written communication to follow up on overdue accounts.

   • Negotiate payment plans and terms with clients as needed.

2. Account Management:

   • Maintain accurate records of all collection activities and client communications.

   • Monitor aging reports and prioritize accounts for collection efforts.

   • Reconcile client accounts and resolve any discrepancies.

3. Reporting:

   • Prepare and submit regular reports on collection activities, outstanding accounts, and payment statuses.

   • Provide insights and recommendations to management on improving the collections process.

4. Customer Service:

   • Build and maintain positive relationships with clients while effectively managing collections.

   • Address and resolve client inquiries and disputes professionally and efficiently.

   • Collaborate with internal teams to ensure seamless communication and issue resolution.

5. Compliance:

   • Adhere to all relevant regulations, policies, and procedures related to collections.

   • Ensure compliance with company standards and guidelines in all collections activities.

Qualifications:

• High school diploma or equivalent; associate degree preferred.

• Proven experience in B2B collections or a similar role.

• Strong communication and negotiation skills.

• Proficiency in Microsoft Office Suite and collections software.

• Excellent organizational and time management abilities.

• Ability to work independently and as part of a team.

• High attention to detail and accuracy.

Benefits:

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.