• Monitor the company’s accounts receivable to identify late payments.
• Engage with clients who have not paid on time to settle their dues or arrange a payment schedule.
• Utilize various resources like credit reports, postal records, and online searches to find clients who have relocated or changed contact details.
• Document all interactions with clients regarding overdue accounts and any payments received.
• Address and resolve any billing disputes or customer complaints.
• Provide regular updates on the status of unpaid accounts and any progress made in collections.

• Experience in a collections role or a related field.
• Understanding of invoicing and debt collection methods (e.g., skip tracing).
• Knowledge of debt collection regulations (e.g., FDCPA).
• Proficiency with MS Office and database software.
• Strong communication abilities (both written and verbal).
• Analytical problem-solving skills.
• High school diploma; an Associate’s or Bachelor’s degree is beneficial.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.