We are seeking a detail-oriented and proactive Credit Specialist to join our Accounts Receivable team. This position is responsible for managing the credit and collections process for an assigned portfolio of customer accounts. The ideal candidate will ensure timely payments, assess creditworthiness, mitigate risk, and maintain strong customer relationships while supporting overall cash flow and working capital goals.

Key Responsibilities:

• Manage credit and collections activities for an assigned portfolio of customers.

• Perform credit evaluations and make recommendations based on financial analysis and risk assessment.

• Establish and maintain credit limits in accordance with company policy.

• Monitor aging reports and follow up with customers on past due balances via phone, email, and written communication.

• Resolve customer disputes, deductions, and billing issues in collaboration with sales, customer service, and other departments.

• Escalate delinquent accounts and recommend actions such as holds or collections when necessary.

• Maintain accurate and up-to-date customer records.

• Generate and distribute regular reports on portfolio performance, aging, and collections status.

• Support month-end closing activities related to accounts receivable and collections.

• Ensure compliance with company policies and procedures, as well as applicable laws and regulations.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience).

• 2+ years of experience in credit and collections, preferably in a B2B environment.

• Solid understanding of credit risk assessment and collection techniques.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Excel and ERP/accounting software (e.g., SAP, Oracle, NetSuite, etc.).

• Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance