Bilingual Patient Registration
Location: Irvine, CA
Schedule: Monday - Friday, 8 AM - 5 PM

LHH Recruitment Solutions is seeking a bilingual Patient Registration candidate to join our healthcare client in Irvine, CA. This role is essential in ensuring that patients have a seamless registration experience, from check-in to scheduling and administrative support.

Key Responsibilities

Patient Registration

• Greet and check in patients, ensuring a welcoming and professional experience

• Communicate with patients, referral sources, and staff with compassion and professionalism

• Schedule patient visits based on prescriptions, authorizations, or provider recommendations

• Monitor and follow up on new referrals daily

• Manage patient no-shows and follow the proper procedure for rescheduling

• Process medical records requests within 48 hours

• Retrieve and process mail and faxes daily

Administrative Support

• Complete daily front office checklists to ensure efficient operations

• Answer and manage multi-line phone systems, returning voicemails promptly

• Maintain and update patient electronic charts, ensuring accuracy of personal and case information

• Collect and log copays/coinsurances at the time of service

• Maintain organized administrative forms and records

Qualifications

• Bilingual in English and Spanish required

• Previous experience in a patient-facing or administrative healthcare role preferred

• Strong organizational skills and attention to detail

• Excellent communication and customer service skills

• Proficiency in handling multi-line phones and electronic medical records

• Ability to work efficiently in a fast-paced environment

This is an excellent opportunity for a bilingual professional looking to grow in a patient registration and administrative role within a healthcare setting. Apply today to join a team dedicated to patient-centered care!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance