Medical Billing
Jeffersonville, Indiana
Contract/Temp to Hire
$20.00 - $22.00 per Hour
As a Customer Operations Specialist, you will be responsible for successfully managing orders through both telephony and electronic ordering. This will include following communication scripts, handling various topics and acting as a liaison between our company and its customers. In addition, you will be responsible for verifying and reconciling financial information, which includes order to cash.
KEY RESPONSIBILITIES:
Answers and resolves customer inquiries within committed time frames
Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution
Works in a team-structured environment to provide support to other members of the Customer Operations team
Promotes compliance and embraces continuous quality improvement
Maintains current contact documentation within CRM related to customer accounts
Maintain records of routine accounting transactions, ensuring internal processes are properly documented, compliant and controlled
Validates contract pricing, units of measure, credit limits and licensure within applicable systems and updates as appropriate
Accurately manages invoicing and finance management for the customer
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Medical Billing
LHH
27 days ago
$20.00 - $22.00 per Hour
Contract/Temp to Hire
Jeffersonville, Indiana
As a Customer Operations Specialist, you will be responsible for successfully managing orders through both telephony and electronic ordering. This will include following communication scripts, handling various topics and acting as a liaison between our company and its customers. In addition, you will be responsible for verifying and reconciling financial information, which includes order to cash.
KEY RESPONSIBILITIES:
Answers and resolves customer inquiries within committed time frames
Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution
Works in a team-structured environment to provide support to other members of the Customer Operations team
Promotes compliance and embraces continuous quality improvement
Maintains current contact documentation within CRM related to customer accounts
Maintain records of routine accounting transactions, ensuring internal processes are properly documented, compliant and controlled
Validates contract pricing, units of measure, credit limits and licensure within applicable systems and updates as appropriate
Accurately manages invoicing and finance management for the customer
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.