LHH Recruitment Solutions is currently recruiting for a Client Support Specialist located in Knoxville, TN. This is a full time, on-site opportunity. If you're interested, please apply now.

This role requires the ability to handle complex calls in a professional and efficient manner. The ideal candidate with have experience answering customer questions, providing updates, creating purchase orders, and uploading data.

· Type: Temporary-Hire

· Location: Knoxville, TN.

o 100% On-Site

· Compensation: $18.00 - $21.00 per hour

Job Duties:

· Maintain up to date knowledge on products, services, policies, and procedures to provide accurate and complete information to both internal and external customers.

· Collaborate with colleagues to support various administrative and operational tasks.

· Assist other departments as needed, contributing to the overall efficiency of the organization.

· Escalate customer conflicts in a timely manner.

· Support project flow to ensure order fulfillment.

· Research and resolve stalled orders and shipping issues.

· Manage and update office documents, spreadsheets, and databases.

· Provide exceptional customer service to clients, addressing inquiries, resolving issues, and offering assistance.

· Review open orders and provide real-time updates to customers.

· Place orders into the system (Microsoft AX, Salesforce).

What you’ll need:

· College Degree highly preferred but not required.

· Minimum 2-3 years of experience

· The ideal individual exercises good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.