Are you seeking a career and have call center experience? LHH Recruitment Solutions is seeking a Customer Service Representative for a contract-to-hire position in Lakeland, FL for a pharmaceutical company. Position is onsite and seeking reps who can deliver customer service with empathy. This is an excellent opportunity to join an established and growing company.

Responsibilities

• Support inbound and outbound phone lines for the pharmacy and package tracking.

• Assist patients and/or healthcare providers with requests and problem-solve when needed.

• Deliver excellent customer service while meeting service level goals.

Experience & Skills:

• Prior and recent call center experience is required.

• Able to type at least 30wpms and learn new software.

• Prior pharmacy or healthcare experience is a plus but not required.

Employment Type: contract-to-hire

Schedule: 3 shifts available Mon-Fri: 9am-5:30pm or 10am-6:30pm or 11:30am-8pm

At LHH Recruitment Solutions, our colleagues specialize across eight practice areas including Human Resources. Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Browse the LHH website to learn more about available Human Resources opportunities and how we can help you be Ready for Next

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance