Job Title: Contract Customer Service Representative

Location: Louisville, KY (On-site)

Pay Rate: $16 - $17 per hour

Shifts Available: Three different 1st shifts

Job Type: Temporary

Industry: Pharmacy and Healthcare

Company: LHH Recruitment Solutions on behalf of our client

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Contract Customer Service Representative. This temporary position is with one of our esteemed clients in the pharmacy and healthcare industry, located in Louisville, KY. The role requires working on-site and offers a competitive pay rate of $16 to $17 per hour.

Key Responsibilities:

• Provide exceptional customer service to clients and patients.

• Handle inquiries and resolve issues in a timely and professional manner.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with team members to ensure high-quality service delivery.

• Adhere to company policies and procedures.

Qualifications:

• Previous customer service experience, preferably in the healthcare or pharmacy industry.

• Must have 3+ years of call center experience

• Strong communication and interpersonal skills.

• Ability to work on-site in Louisville, KY. (No remote or hybrid available)

• High school diploma or equivalent.

Benefits:

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance