LHH is supporting out client in their search for Customer Service Coordinator to join their team for a 6 month contract. This position will be supporting the company during their business season and will be working onsite on the east side of Louisville. The ideal candidate loves talking to people and proactively solving issues. You will be supporting incoming calls and assisting customers with their needs. Our client will offer training for the first weeks on a 8:30AM- 5PM schedule and then beyond that, there is options for a 9AM, 10AM or 11:30AM start time for an 8 hour shift moving forward.

Responsibilities

• Communicate with customers via phone to support their renewal

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms

Qualifications

• At least 1 of relevant call center work experience preferred. They are also open to someone with other fast paced office experience.

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance