Responsibilities:

• Serve as a Key Account Manager handling multiple blue-chip Fortune 500 customers in the automotive, lawn and garden, medical, aerospace and telecommunications industries

• Act as the engineering liaison to coordinate with other departments to assure all aspects of the customer experience is handled flawlessly, including Quoting, Technical Support, Order Entry and Inventory Planning

• Responsible for incoming technical product calls for orders, availability, quotes, pricing and technical inquiries.

• Process orders, forms, applications and requests.

• Work as a liaison between sales, manufacturing and shipping on a daily basis.

• Open and maintain customer accounts by recording account information, keeping records of customer interactions and running reports

Requirements:

• BA or BS Degree Preferred but not required

• 5yrs experience

• Technical competencies for dealing with automotive mechanical parts

• Experience with fasteners or similar related products and industries

• Ability to work in a fast-paced environment

• Must have excellent verbal and written communication skills to work closely with Inside and Outside Sales Team to assure 100% customer satisfaction

• Advanced Proficiency needed in Large ERP or MES

• Advanced Proficiency with MS Word, PowerPoint, Excel

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance