Job Title: Branch Administrative Assistan

FLSA Status: Non-exempt

Date: December 2015

Location: Maple Valley, WA 98038

Job Type: Contract, April 30 - August 18, 2025

Hourly Pay Rate: $25.00 – $28.00

Position Summary:

The Branch Administrative Assistant III plays a key role in supporting the branch office by performing a wide

range of administrative duties. The position involves a combination of clerical tasks, customer service, and

assisting the Branch Manager and other team members. The role requires intermittent to low supervision and

includes performing various administrative functions such as preparing reports, handling information

requests, ordering supplies, and supporting office operations.

Essential Functions:

• Provide high-level clerical assistance to Processors, including handling special projects and

compiling basic reports.

• Order and manage necessary documents such as insurance, condo certificates, appraisals, and

title/escrow documents.

• Complete loan file audits and reconcile files for accuracy and completeness.

• Print, mail, and manage disclosure documents.

• Coordinate with escrow companies to track and follow up on trailing items.

• Monitor, reconcile, and resolve discrepancies related to appraisal and credit report invoices.

• Assist Branch Manager and Branch Operations Manager as needed.

• Handle incoming calls and provide responsive, courteous service to customers.

• Sort and distribute incoming mail and packages.

• Manage office supplies inventory, anticipate needs, and order supplies.

• Work with IT helpdesk to troubleshoot basic office technology issues.

• Perform general clerical tasks including photocopying, faxing, and filing.

• Maintain a tidy office space, including light cleaning and organizing.

• Compose, type, and distribute correspondence and memos.

• Coordinate events, meetings, and conferences, preparing agendas and facilities.

• Create and update forms for improved workflow efficiency.

• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent; minimum of 4 years of experience in an administrative assistant

role.

• Previous experience in mortgage lending, finance, or a similar field is strongly preferred.

• Experience with loan processing or origination is helpful.

• Strong typing skills (60-70 wpm).

• Excellent customer service skills and professionalism.

• High level of diplomacy, tact, and confidentiality.

• Proficiency in data entry and Microsoft Office (Word, Excel, PowerPoint).

• Strong organizational skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• Self-motivated with a keen attention to detail.

• Ethical and committed to upholding company values.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance