A/R Billing Specialist

Location: Onsite in Marana, AZ

Schedule: Monday - Friday, 7 AM - 4 PM or 8 AM - 5 PM

Pay Rate: $24/hr - $26/hr

Responsibilities:

• Invoice Generation: Create customer invoices by running labor reports, obtaining bills of materials, and tabulating fuel charges, freight costs, and other miscellaneous charges. Handle high-volume, complex, contract-specific progress billing.
• Customer Interaction: Address customer billing questions and disputes, escalating issues when necessary.
• Unbilled Reports: Prepare unbilled reports by customer, analyze variances, and provide explanations.
• Internal Collaboration: Work with internal departments to resolve billing issues and develop best practice internal processes.
• Deadline Management: Meet critical deadlines and achieve departmental goals and objectives.
• Customer Balance Management: Maintain a thorough understanding of all customer balances, including upcoming departure billings and items in Work In Progress (WIP).
• Payment Tracking: Update daily, monthly, and weekly payment statuses and projected collections.
• Documentation: Create customer statements and provide copies of invoices and other documentation upon request.
• Collections: Interact with customers in person, by phone, email, and letter to drive the collection of aging invoices.
• Cross-Departmental Communication: Coordinate with Operations, Contracts, Marketing, and Customer Service to ensure clear communication of customer status.

Additional Duties:

• B2B Collections: Manage a list of 20 assigned clients, overseeing their invoicing and collections.
• Invoice Creation: Generate complex invoices involving multiple service lines, vendors, and additional costs associated with airplane refurbishing.
• Attention to Detail: Ensure accuracy in handling complex contracts and invoices.

Requirements:

• Experience: Must have at least 2 - 3 years of complex billing experience.
• Excel Proficiency: Must be proficient in filtering and sorting data in Excel. Bonus points for experience with Pivot Tables and VLOOKUP.
• Analytical Thinking: Demonstrate a high level of complex thinking and decision-making skills. Comfortable asking questions to ensure accuracy and clarity.

If you're detail-oriented, excel in managing complex billing processes, and have strong communication skills, we encourage you to apply for this role!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.