LHH is looking for a Customer Support Specialist to join our client's team. You will handle customer inquiries, order entry, invoicing, and returns. You will also provide regular updates on order status and act as a liaison between customers and internal departments.

Duties and Responsibilities:

• Serve as the main contact for customers, managing inquiries, orders, invoicing, and returns.
• Process and manage customer orders, validate pricing, lead times, and inventory availability.
• Build and maintain relationships with customers and internal teams.
• Collaborate with business development, planning, quality, logistics, and warehouse teams.
• Manage deadlines, prioritize workload, and perform other tasks as assigned.

Qualifications:

• Experience in customer service or supply chain roles.
• Strong organizational and multi-tasking skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in using customer portals and order management systems.
• Knowledge of drayage and shipping processes is a plus.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance