Are you ready to make a meaningful impact on healthcare finance from the comfort of your home? LHH is seeking a detail-oriented and motivated Patient Accounting Representative to join a dynamic team dedicated to delivering exceptional billing and claims support.

Location: Fully Remote (Flexible in Hawaii)
Shift: 8:00 AM – 4:30 PM HST

Job Summary:

Under indirect supervision, this role involves processing insurance claims, billing, and compensation for patients and members. Responsibilities include handling medical/life insurance applications, collections, compliance with state/federal regulations, and maintaining up-to-date knowledge of health plan policies.

Key Responsibilities:

· Process and audit insurance claims and billing documents.

· Communicate with insurance carriers, patients, and providers.

· Collect outstanding payments and manage delinquent accounts.

· Maintain accurate records and documentation in internal systems.

· Provide culturally sensitive service and support across departments.

Minimum Qualifications:

· High school diploma or equivalent.

· At least one (1) year of collections or medical insurance claims processing experience.

· Strong clerical, accounting, and communication skills.

· Ability to manage conflict, adapt to change, and work collaboratively.

Preferred Qualifications:

· Post-secondary coursework in accounting.

· Two (2) years of healthcare collections experience.

· Familiarity with medical terminology, CPT-4, ICD-10-CM coding.

· Experience with EPIC and 10-key by touch.

Top Skills Needed:

· Attention to Detail

· Problem-Solving

· Communication

Interview Process:

· In-person panel interview (Maui) or online panel interview (Neighbor Islands)

If you could see yourself in this role, making an impact on a great team, apply today!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance