About the Role:

LHH is seeking experienced and career-focused Call Center Representatives to join our Customer Care Team! If you're passionate about helping people, love working in a fast-paced environment, and have a proven track record of job stability in recent call center roles, we want to hear from you.

What You'll Do:

• Deliver excellent customer service to customers regarding violations.
• Use systems and resources to resolve inquiries accurately on the first contact.
• Demonstrate empathy, professionalism, and clarity in every customer interaction.
• Maintain up-to-date knowledge of our services, products, and processes.
• Meet performance goals including productivity, quality, schedule adherence, and customer satisfaction.

What We Look For:

• Recent experience in a high-volume call center(required)
• Strong job tenure a minimum 2+ years in recent roles
• Exceptional verbal and written communication skills
• A self-starter mindset with a strong work ethic
• A team player with a positive, solutions-first attitude

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance