LHH Recruitment Solutions is looking for a Distribution Customer Fulfillment Representative for a client on a contract to hire bias in Missouri City, TX.


Job Opportunity: Distribution - Customer Fulfillment Representative

Company: LHH Recruitment Solutions

Client Industry: Wholesale Distribution

Location: Missouri City, TX (100% Onsite, 77489 Zip Code)

Type: Contract-to-Hire

Pay Range: $18-20/hr depending on experience

Work Schedule: Monday-Friday, 8 AM - 5 PM

Position Summary:

The Customer Fulfillment Representative plays a vital role in supporting the branch sales team by providing comprehensive customer support, including managing quotes, processing orders, and expediting. This position also involves assisting with front desk duties, such as phone coverage and visitor assistance. The role has a mix of drilling and industrial clientele.

Key Responsibilities:

• Manage procurement requests and generate purchase orders for vendors.

• Communicate with customers, suppliers, and internal teams to manage orders and ensure satisfaction.

• Enhance customer service levels to exceed expectations.

• Support key program initiatives and ensure customer satisfaction standards are met.

• Proactively manage and track customer orders to optimize fill rates and satisfaction.

• Perform additional duties as assigned.

Qualifications:

• High school diploma required.

• Customer-oriented with strong problem-solving skills.

• Highly organized, able to manage multiple tasks and meet deadlines.

Skills:

• Proficiency in Microsoft Office, particularly Excel (intermediate to advanced skills required).

• Experience with automated order entry systems and internet-based tools.

• Strong verbal and written communication skills.

• Bilingual in Spanish is a plus but not required.

Experience:

• At least 2 years of experience in Customer Service, Sales, Purchase Order Fulfillment or a related field.

• Experience working with vendors.

• Distribution experience is preferred

• Experience fast-paced industries and have the ability to handle demanding customers and sales reps, understanding that this is part of the industry.

• Willingness to stay in the role for at least 1-2 years before exploring other opportunities within company

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance