LHH is seeking a PURCHASING CLERK / CUSTOMER FULFILLMENT REPRESENTIATVE for a contract-to-hire position in Missouri City, TX.

Position: PURCHASING CLERK / CUSTOMER FULFILLMENT REPRESENTATIVE

Type: contract-to-hire

Location: 100% ONSITE (77489 zip code)

Pay Range: $18-20/hr DOE

Work Schedule: M-F, 8-5

SUMMARY:

The Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customer support assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.

DUTIES:

· Handle procurement requests, cut tagged PO’s for vendors

· Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process

· Assist in continually improving customer service levels which exceeds customer requirements and expectations

· Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met

· Proactively manage customer open order data to maximize fill rates and customer satisfaction

· Other duties as assigned

QUALIFICATIONS:

· High school diploma

· Customer-oriented and motivated

• Proven problem solver with strong attention to detail

• Highly organized with the ability to prioritize and manage multiple tasks and deadlines

SKILLS:

· Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools

• Intermediate to advanced MS Excel skills a must

• Bilingual in Spanish a plus, but not required

• Solid verbal and written communication skills

EXPERIENCE:

• At least 2 years of Customer Service, Sales, or related experience

• Customer service experience in the distribution industry a plus

• Proven experience in data mining, analyzing, and reporting out on large data sets

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.