Bilingual Care Coordinator

In this role, you'll coordinate access to care, work closely with mental health providers, and ensure patients receive the support they need for their unique mental health needs.

Responsibilities:

• Ensure timely access to mental health services and compassionate support.

• Coordinate appointments, verify insurance, and maintain patient records.

• Assist with patient intake, case management, and transportation as needed.

• Act as a primary point of contact and translator (Spanish-speaking).

Qualifications

• A minimum of 2 years of experience in medical/mental health fields; knowledge of insurance and benefits.

• Bilingual in Spanish

• Excellent multitasking, customer service, and communication skills.

• Ability to handle high-volume calls/emails and maintain HIPAA compliance.

• This is a hybrid role

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance