Now Hiring: Bilingual Spanish Call Center Representatives

Location: Phoenix, AZ (Must reside in Phoenix, Arizona)
Schedule: Full-Time | Monday–Friday
Start Date: August Training Classes

Join a Team That Values Your Voice

Are you fluent in Spanish and passionate about helping others? Do you thrive in a fast-paced, customer-focused environment where your communication skills make a real difference? LHH Recruitment Solutions is excited to partner with a respected client in Phoenix to hire Bilingual Spanish Call Center Representatives for full-time roles starting this August.

What You’ll Be Doing

As a Call Center Representative, you’ll be the first point of contact for customers, providing friendly, accurate, and efficient support. Your responsibilities will include:

• Handling inbound calls with professionalism and empathy
• Processing customer payments with precision
• Initiating and monitoring billing or service dispute cases
• Providing account-related support and general service information
• Documenting call details and case notes in the system
• Following company procedures to resolve customer concerns

What You’ll Bring

We’re looking for candidates who are not only bilingual in Spanish and English, but also bring a strong customer service mindset and attention to detail. Ideal candidates will have:

• A minimum of 2 years of recent experience at each previous employer
• A high school diploma or equivalent (required)
• Previous call center or customer service experience (preferred)
• Excellent communication and problem-solving skills
• Comfort working in a phone-heavy, fast-paced environment
• Basic computer and data entry proficiency
• Dependability, punctuality, and a strong work ethic
• Ability to pass a federal background check, drug screening, education verification, and employment verification

Why You’ll Love This Role

• Structured training starting in August to set you up for success
• Supportive team environment that values your contributions
• Opportunities for growth and skill development
• Consistent weekday schedule with weekends off
• A chance to make a real impact by helping customers every day

Ready to Take the Next Step?

If you're ready to bring your bilingual skills and customer service expertise to a team that appreciates your talent, we want to hear from you! Apply today and start your journey with a company that’s committed to your success.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance